Masters Thesis

Evaluating information communication technology (ICT) usage in humanitarian response : a SWOT analysis and proposal

Increasingly, Information and communications technology are important parts of the humanitarian logistics arsenal: since the turn of the century Information Communications Technology (ICT) has been used to increase the volume of data collected, the variety of the data collected, the velocity at which this data has been collected, and value of the data -low density data points that nonetheless are crucial to making decision. These efforts to use ICT has been met with varying degrees of success and these will be examined in the paper. While key areas have had progress in them, gaps are many, especially those in workforce readiness, readiness, ethical understanding and funding. A proposal on how to possibly address those gaps will conclude the paper.

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